Delta Dental of Michigan

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Why Delta Dental?

Experienced

With more than 50 years of experience, our family of companies comprises the nation's largest and most experienced dental benefits carrier. We specialize in delivering the best possible value to our customers for their dental benefits dollars—and to the 8.6 million people we currently serve.

Affordable

Delta Dental saves customers and enrollees hundreds of millions of dollars each year by continually finding better, more efficient ways to conduct business. Overall, we saved our customers over $2.4 billion in 2011 through our comprehensive networks and efficient business practices.

Nationwide

Three out of four dentists nationwide participate in one or more of the Delta Dental networks, giving Delta Dental the nation’s largest network of participating dentists.1

Quality

Delta Dental of Michigan, Ohio, and Indiana deliver unmatched quality and expertise in our programs and services. We’re one of the few major health carriers in the world to hold ISO 9001 quality certification, which we first earned in 2002.

Delta Dental offers hassle-free customer service. More than 91 percent of all claims are processed within 10 business days.2

Innovative

We have an advantage that none of our competitors can come close to matching—the world’s most comprehensive collection of dental claims data, along with a staff of experts dedicated to analyzing and interpreting it. Through our Research and Data Institute, we transform this data into information that reduces our customers’ health care costs and improves our enrollees’ oral health.

Dedicated

Delta Dental keeps customers and enrollees happy—on average, we retain at least 95 percent of our business each year2, and our most recent enrollee satisfaction survey indicated that 96 percent of our enrollees would recommend us to others. 3

 

1 Delta Dental Plans Association, June 2012.
2 Delta Dental internal data.
3 Delta Dental 2011 enrollee survey results.