If you have Delta Dental benefits through your employer or organization, it means your employer/organization have chosen a specific dental plan for you.
What's covered under my plan?
To find out what's covered under the dental plan chosen
by your employer:
Refer to your Summary of Dental Plan Benefits and your Dental Care Certificate
Call Delta Dental's Customer Service department at (800) 524-0149
How do I use my benefits?
Step 1: Make an appointment with a dentist (you are free to visit any licensed dentist, but you'll save the most money by visiting a Delta Dental dentist who participates in the plan chosen by your employer).
Step 2: Receive dental treatment from your dentist.
Step 3: If your dentist participates with Delta Dental, he or she will send your claim form to us, so you don't have to hassle with paperwork.
If your dentist does not participate, you may need to send us your claim form(PDF):
Delta Dental
P.O. Box 9085
Farmington Hills, MI 48333-9085
Step 4: You'll receive an Explanation of Benefits (EOB) in the mail from Delta Dental. This document will explain to you:
how much your dentist charged for your treatment,
how much of that treatment is covered by the dental plan chosen by your employer,
how much Delta Dental paid the dentist, and;
how much you owe, if any
Please note — an EOB is NOT a bill.
Step 5: You will receive
a bill from your dentist's office for any non-covered charges, copayments,
or deductibles, if any. Your bill will be due to your dentist.
