Delta Dental

Agents/Brokers

What our new customers are saying:

"Everything was very detailed and presented in a professional and understandable manner."

"Excellent job at keeping the implementation on its timetable."

"Follow-up was very good and much appreciated."

"Our expectations were met and exceeded."

"The process was seamless."

"We were concerned about working with a new vendor and those concerns proved to be unfounded."

"Very customer focused."

One of the greatest impediments to getting a group to switch benefit vendors is overcoming their fear of potentially time-consuming hassles and glitches in the transition process.

How are we so sure that Delta Dental provides new groups with timely, worry-free implementation? We ask them!

We ask benefits managers of our new customers to "grade" us on our ability to provide a smooth, seamless transition from their existing plan to Delta Dental.

These new customers rate us on each specific step of the process: proposal; sales team; implementation manager; transfer of eligibility and claims; communications; and overall implementation.

The results have been extremely positive. We currently have a grade point average (GPA) of 3.80 on a 4.00 scale for overall implementation!