The correct address for all claims,
paper and electronic, for Delta Dental of Indiana, Michigan,
Ohio (and DeltaUSA when one of these plans is the control
plan):
Delta Dental
P. O. Box 9085
Farmington Hills, MI, 48333-9085
When a different address is used, your clearinghouse
may not recognize it as a valid address for us and may
not transmit your claims to us electronically. The clearinghouse
may print these claims on paper and send them on to
us for processing.
Call DASI, our toll-free number, at 1-800-462-7283
to check the status of all claims, including electronically
submitted claims.
Review the reports from your clearinghouse. If you
have questions or don’t understand the reports,
contact your clearinghouse for clarification.
To avoid delays, send X-rays and reports only for the
procedures that require them.
Sending unnecessary X-rays and information such as
reports and periodontal charting delays the processing
and your payment.
Make sure the dentist’s business name and address
on your electronically submitted claims is exactly the
same as you have registered with your software vendor,
the clearinghouse and Delta Dental. Not doing so delays
the processing and your payment.
Before you start submitting your claims electronically,
inform your software vendor. You will also need to select
a clearinghouse. |
