What do DOT
users have to say:
"Using the Dental Office Toolkit
is a win-win situation," says Dr. Joe Harris
of Detroit, Michigan. "The response time is incredible.
If we submit a claim on Monday, we have the payment
on Wednesday. A predetermination submitted this week
is returned by next week. We're spoiled now. We know
we won't get the same level of response, service or
accuracy from any other insurance company."
Amy of Dr. Bob Anthony's office in Flint, Michigan
says, "It's wonderful. All of the functions
are very easy to use. We are saving money on postage
and we don't have to pay a clearinghouse."
Located in North Olmstead, Ohio, Laura at Dr. Colleen
Vienna's office says, "It definitely makes my
job easier. It's very user friendly, and I'm not
spending time on the phone checking our patients' eligibility
and benefits."
"WE LOVE IT, LOVE IT, LOVE IT!" says Mimi
at Lincoln Park Family Dentistry in Lincoln Park, Michigan.
"The cash flow is fabulous. We save time,
have less paperwork and a better tracking system. This
is the next great change in the way we do business."
From Jennifer of Comfort Dental of Anderson in Indiana:
"You have to be crazy not to use the Dental
Office Toolkit. It's very easy to use, fast claims
turn-around, and the money is in the bank."
"The Dental Office Toolkit by Delta
Dental integrated well into the management of insurance
claims processing in my office. We have had no errors
in any claim filed since we began using the Toolkit
rather than using our current electronic claims filing
warehouse for claims submission.
Payment of the claims submitted have been received
within 48 – 72 hours after submission, rather than
two – three weeks. This has had a dramatic impact
on accounts receivable and insurance tracking.
My staff has found the use of the Toolkit very rewarding.
They feel they are more effective in controlling accounts
receivable and claims management in a precise manner
due to the efficiency of the Toolkit web site.
The attention to ease of use of the web site, speed
and ease of claims processing has allowed for a more
timely closure of Delta Dental claims and a decrease
in accounts receivable!"
Dr. Nanette C. Tertel
Toledo, Ohio
"The Dental Office Toolkit has, technologically
speaking, moved our office into the 21st century. In
today’s business world, where time is so important,
electronic claims submission, along with next day processing
and bank depositing, has streamlined dental insurance
for the provider. Claims status and activity can be
reviews with the click of a button. Our office staff
likes it."
Dr. John Breza
Fraser, Michigan
"My thoughts on the Toolkit are FANTASTIC!!! There
is a little more work to be done to get it processed,
but the results are tremendous. When you can have payments
in your account within two days, you can’t get
much faster than that."
Jan Dalrymple
Insurance Administrator
Ladd Dental Group
Kokomo, Indiana
"I think the Toolkit is the best use of new technology
because it addresses efficiency in the dental office
and can eventually lead to better service and lower
costs…the Toolkit is also easy to use, which means
the office staff is excited about using it."
Dr. Joanne Dawley
Southfield, Michigan
"I do like using the Dental Office Toolkit…It’s
very easy to use and the immediate response on claims
and payment are great. Anything you input on one day,
(has) been processed the next day and payment is electronically
filed at your bank. With predeterminations, this (service)
allows for greater return for the office and the patient
is informed quicker about what services are covered
and what their final costs will be."
Linda Bouts, Office Manager
Dr. Richard Stilwill
East Lansing, Michigan
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