Dental Emergencies

What should I do in case of a dental emergency?

A dental emergency is a service needed to control bleeding, relieve pain, get rid of acute infection, prevent loss of teeth, and treat injuries. If a dental emergency happens, call your dental office and ask what you should do. If the emergency is life threatening, call 911.

If you currently do not have a regular dentist, call Delta Dental’s customer service at 866-696-7441 or go use our find a dentist online search portal to find a dentist near you. If you are calling after hours, call 866-696-7441 for helpful recorded information and connection to our emergency service if needed.

If you are not in Michigan when a dental emergency happens, you can make a toll-free call 24/7 to Delta Dental’s customer service at 866-696-7441 for help finding a dentist. If your child has a dental emergency outside of Michigan, the HKD program will cover the service even if the dentist is not a Delta Dental HKD dentist. A prior authorization is not needed for emergency services.

Virtual Visits delivered by

Healthy Kids Dental members can access*. These virtual visits are a safe and effective way to receive dental care and avoid the emergency room. Consider a virtual visit when you:

  • Have a dental emergency and do not have a regular dentist.
  • Need access to a dentist after hours if your dentist is not available.
  • Need to consult a dentist while traveling and you don’t have a dentist.

Teledentistry is already included in your existing dental coverage and counts as one oral examination under your plan.

Get started on your teledentistry visit or call 866-302-0443.

* services are only available to current Healthy Kids Dental plans administered by Delta Dental of Michigan users. is considered to be a “problem-focused exam” (shown as a D0140 procedure code on your Explanation of Benefits) and counts as one of your annual examinations covered by your plan.

Back Back to Healthy Kids Dental page.