Member Resources

How to use your dental benefits

Your dental benefits are more than just coverage; they’re your gateway to better oral health, bigger savings and peace of mind. Whether you're scheduling your first cleaning or planning for orthodontic care, understanding how your plan works helps you make the most of every visit.

With Delta Dental, preventive services like exams and cleanings are often fully covered when you stay in-network, keeping your smile healthy and your costs low.

A male and female couple sitting on a couch looking at a tablet together

Getting started

Find a network dentist using our online tool, or by logging into the Member Portal.
No ID card required. Simply tell your dentist you're a member.
Before any major procedure, request a pre-treatment estimate to avoid surprises and plan ahead.
Someone with a laptop open and writing on a clipboard with a model of teeth and dental tools on the table

Forms and resources

Need information fast? Access commonly used forms and resources.

Medicare Advantage and TriState Advantage Appointment of Representative Form
Group plan, individual plan, HMP and HKD Appointment of Representative Form
Fraud and Abuse

Member Portal

Your plan is unique to you. Use the Member Portal to review personalized details and information about your benefits.

Benefits dictionary

Need to know the difference between a copay and a deductible? Check out this handy benefits dictionary.

Special healthcare needs and at-risk conditions

Learn more about our benefits for those with intellectual development disabilities and at-risk conditions.

 

Traveling abroad with Passport Dental

Finding an expert dentist while traveling outside of the United States doesn’t have to be complicated. Delta Dental’s Passport Dental program makes it easy to receive dental care almost anywhere in the world using the AXA Assistance worldwide referral network of dentists and clinics.

Download the Passport Dental flyer for additional information

Download the Out-of-Country Claims flyer for additional information

 

Two adults at the airport

What do do:

When outside of the United States, call AXA Assistance collect at: 312-356-5971When inside the United States, call AXA Assistance toll-free at: 888-558-2705

Most Delta Dental members can receive dental treatment for regular and emergency care according to the terms of their Delta Dental coverage. Note: Dentists referred by AXA Assistance are not Delta Dental participating dentists. Members who are covered under any Delta Dental program that limits their coverage when they see a nonparticipating dentist will also have limited coverage when they see a dentist referred by AXA Assistance.

When services are provided by dentists in the AXA Assistance referral network, members must pay for their treatment and request a detailed receipt so they can submit a claim to Delta Dental for reimbursement upon returning to the U.S. Be sure the receipt includes:

  • Dentist’s name and address
  • Description of services performed (including teeth treated)
  • The charges and whether they were billed in dollars or local currency

Once claims are submitted, Delta Dental will reimburse members according to the terms and conditions of their existing coverage. See the Out-of-Country Claims flyer for more information.