Dental emergencies
Dental emergencies can happen anytime—and when they do, Delta Dental is here to help. Whether you're covered under a group plan, an individual policy, Healthy Kids Dental or the Healthy Michigan Plan, here’s what you need to know.
For all Delta Dental members:
If you’re experiencing a dental emergency, such as bleeding, pain, infection or injury:
- Call your dentist immediately for guidance.
- If the emergency is life-threatening, call 911 or go to the nearest emergency room.
- If you don’t have a regular dentist, use our Find a Dentist tool or call the appropriate number below.
Contact information by plan type
Group plan members (through employer)
Customer service: 800-524-0149
Hours: Monday–Friday, 8:30 a.m. to 8 p.m. EST.
TTY: 711
Healthy Kids Dental (HKD) members
Customer service: 866-696-7441
After hours
Same number for recorded emergency support.
Virtual visits
To set up a virtual visit, go to teledentistry.com or call 866-716-4628.
Out-of-state emergencies
Covered even if the provider is out-of-network. No prior authorization needed.
Individual policy members
Customer service: 800-971-4108
Hours: Monday–Friday, 8 a.m. to 6 p.m. EST.
TTY: 711
Healthy Michigan Plan (HMP) members
Customer service: 866-558-0280
Coverage includes services to:
- Control bleeding
- Relieve pain
- Treat infection
- Prevent tooth loss
- Address trauma
Don't have a dentist?
Call customer service for help.
Virtual visits
Teledentistry is available for urgent dental needs when you can’t reach a dentist.
Visit teledentistry.com or call 866-716-4628 to get started.